Practice Policies
1-Confidentiality & Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from public health nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- To provide information to insurance and legal companies as requested by you. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the HSE and Government plan services e.g. for diabetic care.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
2-Child Safeguarding policy
3-Practice Privacy Statement
Practice Name: Belgrave Clinic
Practice Address: 3 Charleston Rd, Ranelagh, D06V6T3
Practice Phone Number: 01 4975666
Data Controller: Dr Conor Ryan
Lead for Data Protection: Practice Manager, Ms Karen Burke
4-Complaints
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.